NEVER experienced any outage or reboot like in another company where reboot was done in the night, where cron jobs were set up to start. Started using CX10, but upgraded to CPX11 (AMD Fan, lol) After that I ordered AX41-NVMe dedicated server. I think I will not find better server when it comes to performance and low price. Ryzen 5 3600 + 64 GB RAM + 2x 512GB NVMe is a perfect setup in very affordable price. As I could checked, I reviewed whole hardware specification and Dedicated Server is built of very high-quality parts, not the budget/old/whatever parts I found at another hostings - this part of review does not apply to server auction (I was using SB28 with i7-3770 for a very short time, but I was not satisfied about performance). I cannot say anything about customer service, because I did not have any reason to contact them - everything just works and this is all I expect. Some evidences that Hetzner is very reliable: CPX11 VPS uptime (Falkenstein) - no reboot since last upgrades: root@hetzner:~# uptime 20:09:18 up 91 days, 8:51, 1 user, load average: 0.30, 0.34, 0.33 No speedtest here as I disabled DNS and external networking except wireguard. AX41-NVMe Dedicated Root Server uptime (Helsinki) - no reboot since upgrade from Debian 10 to Debian 11: root@hetznerfi ~ # uptime 20:08:43 up 43 days, 9:29, 1 user, load average: 0.74, 0.76, 0.75 AX41-NVMe Speed Test using speedtest-cli: Download: 925,13 Mbit/s Upload: 924,72 Mbit/s I really recommend Hetzner to everyone who's looking for reliable and stable hosting/provider.

ackup Storage. One of my servers was permanently closed because of a copyright complaint involving one product image used by one of my customers, who operates a B2B website with more than 7,000 products. I was not given what I considered to be a reasonable opportunity to remove the image or resolve the issue, so I was forced to move my customers to another provider. I kept only my Backup Storage with Hetzner. Later, my entire account was suddenly closed despite having no unpaid invoices or outstanding balance. My Backup Storage contained important customer backups. I contacted Hetzner more than five times asking for the reason and requesting access to retrieve my data. According to my experience, I did not receive a clear explanation or a meaningful opportunity to recover my backups before the account was permanently deleted. My advice to anyone considering Hetzner is simple: never rely on them, or any single provider, for your only copy of important data. After more than four years as a customer, this was how my relationship with Hetzner ended. This post reflects my personal experience. Everyone should conduct their own research before choosing a hosting provider.