Napisz recenzję

Memset vs Hostwinds

Comparison
Porównanie opcji Odwiedź Memset Odwiedź Hostwinds
Cena
6 plany hostingowe 32 plany hostingowe
Cena początkowa 150,59 € / miesiąc 4,28 € / miesiąc
Darmowa domena Nie Tak
Kupony Nie 2 kupony
Oceny użytkowników
2.2
4.7
Niezawodność 1.0
4.7
Cena 3.0
4.7
Przyjazność 4.0
4.7
Pomoc techniczna 1.0
4.7
Funkcje 2.0
4.7
Opinie użytkowników
1 opinia 1152 opinie
Ostatnia pozytywna recenzja No reviews yet
I am fully satisfied
Silvano Berardi,
10
Your sites will be in good hands, dudes. Personally, I'm a fully satisfied Hostwinds customer. They are rock. High 99% uptime and very fast servers. I developed my Wordpress Website with optimum speed using the available soft... Więcej aculous addon in the Cpanel. Well done! Mniej
Ostatnia negatywna recenzja
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Więcej ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Mniej
Worst Support ever
Motaz Hakim,
5.2
I've moved from Shared hosting to Managed Linux VPS
The support team is sucks, i felt that I'm an auditor or QA on their jobs
They don't validate the requests.
For example, I've asked to only allow access to specific ports to... Więcej only 1 country,
so all they did is added the country 2 letters in the CSF config page and added allowed ports to this country
and they didn't remove the ports from TCP_IN section , it means there's no restrictions here, all they did is like confirming allowing my country !!
so this ticket toke 6 hours, and ended up sending them the instructions how to do it , so !!
another issue, VPS assigned with IP address, this IP address was blacklisted on 3 major RBLs and outlook is blocking this IP too, and when i asked them to change it since we need a clean IP because we gonna sent emails from it, they said, it's extra cost option to change it ! and no gurantuee that new IP will be clean, why should i get a VPS with blacklisted IP ?
another topic
i tried to delist our ip from all blacklisted RBLs and outlook too,
but we faced a new issue, that our emails is not delivered in stays in queue for days
because our server lost connection with the remote mail server we are sending emails to.
Support answer: the remote server blocks your IP, talk to them to unblock
---
another topic, suddennly with no warrnings your server CPU usage go to 100% with no running prcoess !!!
so you open a ticket and wait 2 hours for an answer that it's fixed !! node issue !!!!!! sorry for inconventict
---
another major issue happened with Hostwinds
our VPS in server in Amsterdam,
after we migrate our emails/website from shared hosting to this hosting
we bought a volume storage 100GB and attached it to the server, and moved all emails files on it 70GB!
a history of emails a 7 years history. and everything was good for 3 days and at 4/10/2021 the say facebook was down, the amsterdam server had a network issue at 10PM and we lost all the the connections with the VPS
no way to day anything .. so i've opened a ticket and got no answer, go to live chat and got informed that there's network issue in amsterdam server, and we got access at 12AM but our CPU usage was 100% with no process running
and i toke screenshot from control panel that shows CPU usage and storage usage was 68% of 100GB
they sent me at 2 am a reply that the issue was fixed and they sent me a screenshot from the same cpu usage | storage usage
and i found that storage usage was 1% !!!!!!!!!!!!!!!!!!!
i replyed to the ticket .. WHERE OUR EMAILS !!!
i supposed to sleep that time 2AM because i've work tomorrow at 8am need to wake up
and i couldn't sleep till they fix the server .
and got no replies, so i went to live chat and i'm fired !!!
from 2 am to 6 am all they said they don't know what happened to the volume storage and filesystem corrupted, maybe you got hacked !!!
WHAT THE HELL, GOT HACKED !! how ?? the server connection was down, and if we got hacked, the hacker will go the cloud volume and corrupt the file system ???? talk in more logic !!!
support answer, they have nothing to do with it , network issue won't affact the filesystem of the volume storage!!
and it's my fault that i didn't subscribe for backup plan!!!
when i asked is the backup plan includes volume storage ,and the golden answer: NO!
so we lost 7 years of emails history and they do nothing !!!
final conclution
Stay away from Hostwinds,
Support are sucks
Server Prices are very good, but no stability, no uptime 99.999999 like they said
alot of down times
delay in support reply on ticket
you need to validate every request with your self
Totally sucks
Mniej
Hosting współdzielony
Nie
6 planów od 5,78 € do 12,22 €
Poniżej 4 $ Nie Nie
Poniżej 8 $ Nie

Basic

6,74 € / M-c
  • Przestrzeń: Nieograniczona
  • Przepustowość: Nieograniczona
  • Panel: cpanel
  • Liczba stron: 1
Zobacz plan Basic
Poniżej 10 $ Nie

Advanced

8,24 € / M-c
  • Przestrzeń: Nieograniczona
  • Przepustowość: Nieograniczona
  • Panel: cpanel
  • Liczba stron: 4
Zobacz plan Advanced
VPS
Nie
16 planów od 4,28 € do 36,68 €
Poniżej 4 $ Nie Nie
Poniżej 8 $ Nie

Unmanaged Linux VPS Hosting 1

4,99 € / M-c
  • Przestrzeń: 30 GB
  • Przepustowość: Nieograniczona
Zobacz plan Unmanaged Linux VPS Hosting 1
Poniżej 10 $ Nie

Fully Managed Linux VPS Hosting 1

8,24 € / M-c
  • Przestrzeń: 30 GB
  • Przepustowość: Nieograniczona
Zobacz plan Fully Managed Linux VPS Hosting 1
Serwer dedykowany
6 planów od 150,59 € do 956,26 € 1 plan od 153,63 € do 153,63 €
Poniżej 4 $ Nie Nie
Poniżej 8 $ Nie Nie
Poniżej 10 $

1U 1xQuad-Core

175,46 € / M-c
  • Przestrzeń: 1 TB
  • Przepustowość: Nieograniczona
Zobacz plan 1U 1xQuad-Core

Dedicated Servers

179,00 € / M-c
  • Przestrzeń: 1 TB
  • Przepustowość: Nieograniczona
Zobacz plan Dedicated Servers
Hosting typu chmura
Nie
3 plany od 4,28 € do 282,36 €
Poniżej 4 $ Nie Nie
Poniżej 8 $ Nie

1 CPU 30GB

4,99 € / M-c
  • Przestrzeń: 30 GB
  • Przepustowość: 1 TB
Zobacz plan 1 CPU 30GB
Poniżej 10 $ Nie

2 CPU 100GB

28,99 € / M-c
  • Przestrzeń: 100 GB
  • Przepustowość: 2 TB
Zobacz plan 2 CPU 100GB
Reseller
Nie
4 plany od 4,50 € do 8,58 €
Poniżej 4 $ Nie Nie
Poniżej 8 $ Nie

Basic

5,24 € / M-c
  • Przestrzeń: Nieograniczona
  • Przepustowość: Nieograniczona
  • Panel: cpanel
Zobacz plan Basic
Poniżej 10 $ Nie

Ultimate

8,24 € / M-c
  • Przestrzeń: Nieograniczona
  • Przepustowość: Nieograniczona
  • Panel: cpanel
Zobacz plan Ultimate
SSL
Nie
2 plany od 64,37 € do 128,74 €
Poniżej 4 $ Nie Nie
Poniżej 8 $ Nie Nie
Poniżej 10 $ Nie

1 YEAR

75,00 € / M-c
  • Przestrzeń: Nieograniczona
  • Przepustowość: Nieograniczona
Zobacz plan 1 YEAR
Data Centers
2 z 6 1 z 6
Ameryka Północna Tak Tak
Europa Tak Nie
Azja Nie Nie
Oceania Nie Nie
Ameryka Południowa Nie Nie
Afryka i Bliski Wschód Nie Nie
Usługi pomocy technicznej
3 z 6 4 z 6
Czat na żywo Tak Tak
Obsługa przez telefon Tak Tak
Wsparcie na e-mail Tak Tak
Forum Nie Nie
Poradniki video Nie Nie
Baza wiedzy Nie Tak
Obsługiwany CMS
2 z 9 4 z 9
WordPress Nie Tak
Zarządzany Wordpress Nie Nie
Joomla Nie Tak
Drupal Nie Tak
Magento Tak Tak
Fantastico Tak Nie
Softaculous Nie Nie
PrestaShop Nie Nie
Zen Cart Nie Nie
Wsparcie dla systemów operacyjnych
2 z 2 2 z 2
Windows Tak Tak
Linux Tak Tak
Wsparcie dla Języków
0 z 7 3 z 7
PHP Nie Tak
Java Nie Nie
Python Nie Tak
Node.js Nie Nie
Django Nie Tak
Perl Nie Nie
Ruby on Rails Nie Nie
Wsparcie dla Baz Danych
0 z 3 3 z 3
MongoDB Nie Tak
MySQL Nie Tak
PostgreSQL Nie Tak
Obsługiwane Metody Płatności
0 z 6 4 z 6
PayPal Nie Tak
Karty kredytowe Nie Tak
Skrill Nie Tak
Przelew tradycyjny Nie Nie
Webmoney Nie Nie
Bitcoin Nie Tak
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