I have a well-settled online business of crockeries. For that business I have a shared hosting plan with Chemicloud. Until then I haven’t got any issu...
e with their service. Currently, I am launching my new website home decore for that I got Domainracer ‘s shared hosting.
First, I was scared but now I am very satisfied with their initial startup support and all.
Provides laggy servers and then does nothing about it
I bought the ram amount package they recommended for the mod pack we were playing, when we logged in there were already lag issues.
From half a se...
cond delay when receiving mining loot, waiting until the world has loaded just in front of you, to 2-3 seconds long lagspikes every 2-3 minute (which also killed my friend, the mobs can move freely under this lag spike)
We thought it was very frustrating so I bought another ram package and DOUBLED the amount of ram, (6gb to 12) but there were absolutely no difference..
Despite all the pain from the lag we pushed on, but the day after we couldn’t even connect to the server anymore, I tried restarting 3 times.
It killed the mood completely for us, and the worst thing is that they didn’t want to refund anything, not even the order with the doubled amount of ram.
They provided us with a new server, and then they say the fault isn’t at their site, like, why give us a new server then? Were there anything wrong with the previous one or what?
Why would I order another 6gb of ram if we weren’t having lag issues, and who’s fault is it that it’s laggy?
It was just me and one friend, so the amount of players were not the issue.
I’m not sure if they give out faulty ram servers or anything, anyway, I recommend something else.
Check their reviews on Facebook, that proves it all…
Bad attitude when they know I m migrating server due to technical issues
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to k...
now I m not going to continue first they asked to pay for the grace period and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
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