Thank you very much for your feedback. we apologize for bad experience with us, but if your account doesnt verify then there will be complete refund from company. Premium Technologies Private Limited holds a website identity assurance warranty of $1,000,000 subject to the terms and conditions of the Relying Party Warranty. (see EV SSL Certificate on website) so there is no scam and fraud. and as per our legal terms (First Order Verification) Policies we verify each suspicious account , suspicious payment through different method as per our terms available : https://www.premiumrdp.com/legal Its our right because many short terms customers made payment from credit card or paypal and then after usage claim for payment etc….Its loss for any company. We authorize all credit card and PayPal payments like as other big companies We bill corporate users on monthly base postpaid billing for services its very necessary to collect information’s for account authenticity. Regarding our Website claim as spam: Premium RDP is subsidiary of Premium Technologies Private Limited. https://beta.companieshouse.gov.uk/company/11517846 Our company details: Company No: 11517846 VAT No:GB 302938120 We have number of satisfied customers from worldwide For any complaint here you can complaints us at complaints@premiumrdp.com Postal Address: 1st Michaels Court , Wooside Road, Amersham , Buckinghamshire , HP6 6AF , United Kingdom