i have read the reviews on this site and the first thought that came to my mind is "what a bunch of frauds!" I have been with Dotster for 10 years now and have not had any problems, they have addressed my matters both online and on the phone with a 100% resolution at the end of every call. There was a time when they could not resolve it on the phone and escalated to their resolution department and they followed up; admitted it was a problem on their end and resolved it. Full communication and that is why i have not had the need to leave. This is a real review from a real consumer and there is no way that all of the reviews on this site are even close to accurate if real at all? The other think i notice about this site is that a pop up comes to you and asks you what kind of site are you looking to host etc. Then below you have to provide them with additional information so they can then blast you with marketing trying to get you to leave Dotster, what a fraud!