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A Small Orange vs Memset

Comparison
Porównanie opcji Odwiedź A Small Orange Odwiedź Memset
Cena
20 plany hostingowe 6 plany hostingowe
Cena początkowa 2,49 € / miesiąc 149,84 € / miesiąc
Darmowa domena Tak Nie
Kupony Nie Nie
Oceny użytkowników
1.9
2.2
Niezawodność 1.7
1.0
Cena 2.3
3.0
Przyjazność 1.8
4.0
Pomoc techniczna 1.3
1.0
Funkcje 2.1
2.0
Opinie użytkowników
28 opinii 1 opinia
Ostatnia pozytywna recenzja
Very good experience. No downtime in last 3 months.
Ridwan Choudhury,
9.6
I signed up with A Small Orange despite seeing many bitter reviews on the internet. I've been using ASO shared (small) plan for 3 months. Never experienced any issue with their service. I've monitored my website uptime with J... Więcej etpack plugin of wordpress and tested speed, server response time regularly. Never experienced any downtime in last 3 months. Pingdom shows my website is faster than the 98% website. Actually, so far I'm very happy with their service.
It is true that their support ticket is very slow and they took almost two weeks to reply my ticket about registering a new domain. But I never had to wait more than 3 minutes to get live chat support. My ticket was solved instantly via live chat.
Another good thing about ASO is their server name and user area interface is very unique and user friendly.
Hope ASO will remain consistent with their good service. Best wishes for ASO team!
Mniej
No reviews yet
Ostatnia negatywna recenzja
Truly a sub 1/5 company
Tom Herbert,
2.0
I would give them less than 1/5 if it was possible.
Avoid this host at all costs. Mind numbingly dumb people working customer service and the tech guy destroyed my company website. Right now they can't figure out how to send ... Więcej me a backup to transfer to another hosting company or they think they're playing me to get more of my money. Forget ASO. Mniej
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Więcej ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Mniej
Hosting współdzielony
4 plany od 2,49 € do 17,08 €
Nie
Poniżej 4 $

Tiny

2,92 € / M-c
  • Przestrzeń: 512 MB
  • Przepustowość: 5.12 GB
  • Panel: cpanel
Zobacz plan Tiny
Nie
Poniżej 8 $

Small

5,00 € / M-c
  • Przestrzeń: 5 GB
  • Przepustowość: 51.2 GB
  • Panel: cpanel
Zobacz plan Small
Nie
Poniżej 10 $

Medium

10,00 € / M-c
  • Przestrzeń: 15 GB
  • Przepustowość: 153.6 GB
  • Panel: cpanel
Zobacz plan Medium
Nie
VPS
8 planów od 17,08 € do 128,10 €
Nie
Poniżej 4 $ Nie Nie
Poniżej 8 $ Nie Nie
Poniżej 10 $

1

20,00 € / M-c
  • Przestrzeń: 30 GB
  • Przepustowość: Nieograniczona
Zobacz plan 1
Nie
Serwer dedykowany
8 planów od 84,54 € do 234,84 € 6 planów od 149,84 € do 951,47 €
Poniżej 4 $ Nie Nie
Poniżej 8 $ Nie Nie
Poniżej 10 $

Xeon E3-1220 V2

99,00 € / M-c
  • Przestrzeń: 128 GB
  • Przepustowość: Nieograniczona
Zobacz plan Xeon E3-1220 V2

1U 1xQuad-Core

175,46 € / M-c
  • Przestrzeń: 1 TB
  • Przepustowość: Nieograniczona
Zobacz plan 1U 1xQuad-Core
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Europa Nie Tak
Azja Nie Nie
Oceania Nie Nie
Ameryka Południowa Nie Nie
Afryka i Bliski Wschód Nie Nie
Usługi pomocy technicznej
5 z 6 3 z 6
Czat na żywo Tak Tak
Obsługa przez telefon Nie Tak
Wsparcie na e-mail Tak Tak
Forum Tak Nie
Poradniki video Tak Nie
Baza wiedzy Tak Nie
Obsługiwany CMS
3 z 9 2 z 9
WordPress Tak Nie
Zarządzany Wordpress Nie Nie
Joomla Tak Nie
Drupal Tak Nie
Magento Nie Tak
Fantastico Nie Tak
Softaculous Nie Nie
PrestaShop Nie Nie
Zen Cart Nie Nie
Wsparcie dla systemów operacyjnych
2 z 2 2 z 2
Windows Tak Tak
Linux Tak Tak
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Java Nie Nie
Python Tak Nie
Node.js Tak Nie
Django Nie Nie
Perl Nie Nie
Ruby on Rails Nie Nie
Wsparcie dla Baz Danych
1 z 3 0 z 3
MongoDB Nie Nie
MySQL Tak Nie
PostgreSQL Nie Nie
Obsługiwane Metody Płatności
2 z 6 0 z 6
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