Napisz recenzję

Memset vs Kamatera

Comparison
Porównanie opcji Odwiedź Memset Odwiedź Kamatera
Cena
6 plany hostingowe 21 plany hostingowe
Cena początkowa 166,01 € / miesiąc 3,78 € / miesiąc
Darmowa domena Nie Nie
Kupony Nie Nie
Oceny użytkowników
2.2
4.9
Niezawodność 1.0
5.0
Cena 3.0
5.0
Przyjazność 4.0
5.0
Pomoc techniczna 1.0
5.0
Funkcje 2.0
5.0
Opinie użytkowników
1 opinia 138 opinii
Ostatnia pozytywna recenzja No reviews yet
super service
Hakan Taşkolu,
10
Customer Services helped me too much ( Tom). Thank you so much. Answered my all questions clearly and fastly. I am so glad to work with them. They have really good options for pick.
Ostatnia negatywna recenzja
Gone downhill in recent years!
Brendan Mullan,
4.4
I joined Memset in 2012 and for 5 years+ they were impeccable. Little to no downtime, excellent customer service and good value. Shame that all changed.
Over the last two years the downtime increased and customer service qual... Więcej ity dropped. But to top it all the final nail in the coffin was when they stopped being transparent about the issues.
The first downtime I had this year was in the early hours of the morning and Memset decided to not notify any impacted customers. Why? I'm guessing it was in the hope that they didn't notice. They then reported the downtime it was less than the reality. I was awake as I had been alerted by downtime monitoring software that my clients sites were down so I could see exactly how long it was down. I had to argue with them back and forward over tickets to get any kind of compensation for the downtime. They apologised and said they didn't get it right this time but would sort things going forward.
Fast-forward 2.5 Months from incident #1 and we have incident #2 - another period of downtime. This time over 4hrs! They notified customers this time but then decided to update their service status to say service was 'degraded' - Not down, 'degraded'. I don't know what planet their service team lives on but when you have servers down due to hardware failure it's not degraded it's down!
When I questioned them on this, they said:
"Our intent was certainly not to downplay the severity of the incident. We aim to achieve a balance between transparency, and avoiding causing unnecessary alarm which is why we made the decision to classify the incident as a service degradation rather than an outage, as the complete IT service (in this case our Cloud VPS platform) was largely unaffected."
So there you have it, they are not completely transparent about downtime and openly admit this. This is totally unacceptable in this industry and as such I will be cancelling my service with them and no longer recommending them to anyone going forward.
Since the most resent incident they have even gone back and edited the downtime from previous months to show as 'degraded service' - This is deception, plain and simple no matter how you word it.
Sorry Memset but unless you go back to the quality service you used to provide I would imagine others will be leaving too.
I could have forgiven the first time but after the second time the proverb "Fool me once, shame on you; fool me twice, shame on me" comes to mind.
Mniej
Don't answer when you ask to cancel. and no tech team to help you with your projects.
aviel edry,
5.2
They don't have tech team to help ya with problem like other host like A2HOST.
When you ask increase in ram they respond you in 10 minutes.
When you ask for cancellation its been 3 days without response I opened many tickets ... Więcej
https://prnt.sc/m-wSYirarfY3
Mniej
VPS
Nie
19 planów od 3,78 € do 2 267,92 €
Poniżej 4 $ Nie

1 vCPU (Type A, 2667MHz, 1024MB)

4,00 € / M-c
  • Przestrzeń: 20 GB
  • Przepustowość: Nieograniczona
Zobacz plan 1 vCPU (Type A, 2667MHz, 1024MB)
Poniżej 8 $ Nie

1 vCPU (Type A, 2667MHz, 2048MB)

6,00 € / M-c
  • Przestrzeń: 20 GB
  • Przepustowość: Nieograniczona
Zobacz plan 1 vCPU (Type A, 2667MHz, 2048MB)
Poniżej 10 $ Nie

2 vCPU (Type A, 5333MHz, 2048MB)

12,00 € / M-c
  • Przestrzeń: 30 GB
  • Przepustowość: Nieograniczona
Zobacz plan 2 vCPU (Type A, 5333MHz, 2048MB)
Serwer dedykowany
6 planów od 166,01 € do 1 054,17 € 2 plany od 17,98 € do 28,38 €
Poniżej 4 $ Nie Nie
Poniżej 8 $ Nie Nie
Poniżej 10 $

1U 1xQuad-Core

175,46 € / M-c
  • Przestrzeń: 1 TB
  • Przepustowość: Nieograniczona
Zobacz plan 1U 1xQuad-Core

1 vCPU (Type D, 2667MHz, 1024MB)

19,00 € / M-c
  • Przestrzeń: 20 GB
  • Przepustowość: Nieograniczona
Zobacz plan 1 vCPU (Type D, 2667MHz, 1024MB)
Data Centers
2 z 6
Ameryka Północna Tak
Europa Tak
Azja Nie
Oceania Nie
Ameryka Południowa Nie
Afryka i Bliski Wschód Nie
Usługi pomocy technicznej
3 z 6 3 z 6
Czat na żywo Tak Tak
Obsługa przez telefon Tak Tak
Wsparcie na e-mail Tak Tak
Forum Nie Nie
Poradniki video Nie Nie
Baza wiedzy Nie Nie
Obsługiwany CMS
1 z 6 4 z 6
WordPress Nie Tak
Joomla Nie Tak
Drupal Nie Tak
Magento Tak Tak
Softaculous Nie Nie
PrestaShop Nie Nie
Wsparcie dla systemów operacyjnych
2 z 2 2 z 2
Windows Tak Tak
Linux Tak Tak
Wsparcie dla Języków
0 z 8 8 z 8
PHP Nie Tak
Java Nie Tak
Python Nie Tak
Node.js Nie Tak
Django Nie Tak
Perl Nie Tak
Ruby on Rails Nie Tak
ASP.NET Nie Tak
Wsparcie dla Baz Danych
0 z 3 3 z 3
MongoDB Nie Tak
MySQL Nie Tak
PostgreSQL Nie Tak
Obsługiwane Metody Płatności
0 z 6 0 z 6
PayPal Nie Nie
Karty kredytowe Nie Nie
Skrill Nie Nie
Przelew tradycyjny Nie Nie
Webmoney Nie Nie
Bitcoin Nie Nie
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