Good customer service. HosterPlan has always answered our questions. The ease of adding SSL to our sites was a big factor in our choice to use their platform.

Amazing customer support. Fast replies and value for money services. I host 10 services and I had never faced any problem. Recommend it for sure.

Where do I start? What a misuse of a day. To begin with, they put me on a LA worker, not a Washington DC worker as I requested. Reaction times were terrible, both website pages and backing. What's more, at that point, I disco... Więcej ver there is a 8000 thing limit when vi
ewing alist by ftp. All things considered, I have more than 12000 pictures, so I was unable to see every one of them by ftp (which is my prefered decision to erase/rename them). Their answer? Really awful, it is in our terms and conditions, it is for security. Their answer? Overhaul!!! Obviously. Along these lines, when I asked how it was terrible security for the arrangement I purchased however by one way or another not for their superior arrangement, I got no reaction.
I think about this truly sharp practice and, furthermore, simply Google the issues they have encountered on their LA workers. What a joke, a sham, a misuse of a day. Mniej

I have a hosting plan with TMDhosting but I haven't been pursuing my website and cancelled the domain. Suddenly, I saw in my email that they have charged my credit card for another year of hosting. I was shocked about it and ... Więcej upset. I inquired about it and requested that I be refunded for the following reasons:
1. It's difficult financial times during Covid. The money charged can greatly help us with more important expenses.
Their take: Its their rule. I said there is always an exception if your company has a heart, you would consider that. They said their clients want it auto renewed because they don't want downtime. I said, still, I am not same as all your other clients so you should consider. They never did.
2. They didn't remind us about it before the due date. I have seen articles online that talked about legal cases because companies needed to remind their clients before renewing even if they're on auto-renew. In my case, there wasn't any auto-renew options.
Their reply: It was in the contract. Who would read those long contracts? Does anybody do? I said if that was the case it should have been straightly said right from the start and that they needed to remind because obviously, I wasn't needing that hosting anymore. Still, they insisted.
I don't like the way they do this thing. I am going to use my hosting because it's gonna be wasted. I have to make another site just so it's going to be useful. However, if I need to go on with my site next year, I am going to move my website to another hosting company and would never use this hosting company again. Mniej