i Have done live chat multiple times in the past few days on wisesolution and have been so pleases with the service of windows reseller hosting. Exce...
llent website management, outstanding support, expert guidance, but what i love about wisesolution is that someone always ready to help me.
I have a well-settled online business of crockeries. For that business I have a shared hosting plan with Chemicloud. Until then I haven’t got any issu...
e with their service. Currently, I am launching my new website home decore for that I got Domainracer ‘s shared hosting.
First, I was scared but now I am very satisfied with their initial startup support and all.
I paid WiseSolution, self-proclaimed "King of Hosting", 647 rupees for their Indian Reseller Hosting Plan -1, they wrote Risk-Free 7-Days Money Guaran...
tee on the page from which I was placing the order, I realized there were several issues with my hosting and decided I should cancel the plan before 5 days, I opened a ticket in their client area (which is pirated and not licensed by WHMCS by the way) and asked them for a money-back as claimed on their page, they did not refund to my credit card instead gave me their client area credits which is laughable because if it is a "Risk-Free Money Back" why would you not refund to the original payment method of the client? It seems they neither know the meaning of Risk-free nor money-back. After asking them for the money back in my original account, they again said please read TOS and you agreed before placing the order, this is such bs all over again, RISK FREE MONEY BACK means you refund the amount to my card, right? Not some credit on your little portal.
It is simple, why would one want the money back? Because they did not like the service, right?
So, why will I want credit in their portal if I'm not going to buy anything from there? It makes no sense.
If they fix this, I'm more than happy to improve my review.
Thank you.
Bad attitude when they know I m migrating server due to technical issues
I used it for 2 years and as a Senior Developer, I would not recommend this to anyone. They miss interpreted the word grace period once they came to k...
now I m not going to continue first they asked to pay for the grace period and then suspended the account 10 hours before ending the grace period and insisted to buy for one more month to recover the data if required.
I have used many hosting services including aws, godaddy, BlueHost, hostgator, Contabo, OVS, etc for different clients in my entire professional career but chemcloud is very opportunist.
also, their technical staff is so much incompetent that often they refuse to install some packages or install them in a way that is not useful and generates issues.
Personally, I would not recommend it to any of my clients.
HostAdvice.com zapewnia profesjonalne opinie o firmach hostingowych w pełni niezależne od jakiegokolwiek innego podmiotu. Nasze opinie są bezstronne, uczciwe i wykorzystują te same oceny we wszystkich tych przypadkach.
Od recenzowanych firm otrzymujemy środki pieniężne. Nie mają one wpływu na rodzaj lub wynik naszych opinii, ani też nie wpływają na pozycję w rankingu firm, od których otrzymaliśmy wsparcie. Wspieraj społeczność właścicieli serwisów internetowych dodając swoją rzetelną opinię na temat dostawcy usług hostingowych swojego serwisu internetowego.
