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It all started at month #2... I hosted a OwnCloud server for me and some friends in the EU, same as I have hosts abroad (US, ASIA) using the exact same setup. At half the second month some people complained OwnCloud wasn't connecting anymore. Turns out the server got locked down and I had to pay 19€ to unlock it... (sounds familiar? Cryptolocking?) Anyhow, it's true that in there ToS it says that any eligal activity shall lock your server, but, I asked what it was and they anwered (Quote) "DDOS from IP 18.104.22.168: protocols : tcp, targets: 22.214.171.124/32, sports: ,,,,,, dports: www-http" Now I ain't the expert on DDOSing, but a 2 month old SSL protected server randomly DDOS'ing a Chinese location? Are you kidding me? They didn't even send me a mail asking what I was doing, just... lockdown. Aside the s****y quality of their customer care, the network speed is just sad... 2mb up makes it an infinite operation to sync our files.
In overal, I lost 40€ and got 19€ back thankfully from PayPal. The seller did accuse me of DDOSing. Very disappointing... Never going near that service again, and strongly suggest to avoid it.
I am 100% happy with this company. They helped me get all set up and running without any trouble. They have very reliable hosting and I haven't had any problems at all. When I needed help initially creating my WordPress page I opened a ticket and they got back to me really fast. They told me how to use their one-click installation tool and I had everything up and going shortly after that.
I have been with them nearly three years now and will stay with them forever as long as they don't change anything.
I just use their shared hosting and it works great all the time. I don't need much, but they always deliver. My site is always up and running and I don't have any complaints with them. I would say for entry level hosting at least, they are the best in France. They really make it so you don't have to think about your hosting at all, which is really nice.
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