So I've spoken to 1and1 support twice today, and they basically have had no idea what I'm talking about at any time.
It took me over 20 minutes to explain in a way that could be understood that, despite having the correct forwa...Czytaj więcejrding settings enabled, my 1and1 email address was failing to achieve this.
I've now set up a POP3 forward from a webmail client for my 1and1 address, which the lady didn't know how to do.
She gave me incorrect information telling me things were impossible just because she didn't know how to do it.. fortunately I did - and I'm no computer whiz!
All in all, glad they phoned back quickly, and for free... disappointed that their help desk is entirely clueless.
On a more general note, the User Interface for hosting through them appears to be reliable and works. It's quite poorly designed and someone slightly less confident on a PC than myself might easily get lost in their maze. I didn't exactly find it easy!
The website builder looks OK and doesn't take long. The interface for that is entirely visual (The HTML editor is available, but only limited). And it's a bit rigid. Its fine for my maintenance placeholder.
In short: Best package for the money, but only if you don't need much technical support, and you plan to design your proper website yourself. Caution all who enter into the email forwarding system, for here be dragons!Mniej
It took me over 20 minutes to explain in a way that could be understood that, despite having the correct forwa...Czytaj więcejrding settings enabled, my 1and1 email address was failing to achieve this.
I've now set up a POP3 forward from a webmail client for my 1and1 address, which the lady didn't know how to do.
She gave me incorrect information telling me things were impossible just because she didn't know how to do it.. fortunately I did - and I'm no computer whiz!
All in all, glad they phoned back quickly, and for free... disappointed that their help desk is entirely clueless.
On a more general note, the User Interface for hosting through them appears to be reliable and works. It's quite poorly designed and someone slightly less confident on a PC than myself might easily get lost in their maze. I didn't exactly find it easy!
The website builder looks OK and doesn't take long. The interface for that is entirely visual (The HTML editor is available, but only limited). And it's a bit rigid. Its fine for my maintenance placeholder.
In short: Best package for the money, but only if you don't need much technical support, and you plan to design your proper website yourself. Caution all who enter into the email forwarding system, for here be dragons!Mniej
